CareFlow- Product Assistant BuilderGround agents in brand rules & voice. Auto-extract details in days.Knowledge BaseExtract intelligence from websites, PDFs, and internal handbooks.Workflow BuilderDrag-and-drop actions to sync Calendly, HubSpot, and custom endpoints.Voice ExperienceEmotionally aware, ultra-low latency telephone routing in any accent.
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Build an assistant that sounds like your best rep.
Define who it is, how it talks, what it knows, and when to hand off. Configure once. Deploy across voice and WhatsApp. No engineers needed.
Built for speed
Deploy live voice and messaging agents in days, not months.
Built for complexity
Connect custom APIs, search databases, and update CRM records.
Built for scale
Navigate millions of customer scenarios with absolute precision.
“Welcome to Mercy Clinic! I can help you triage symptoms or book an appointment. May I confirm your full name to begin?”
“Thank you. Let me check our database for open appointment slots today.”
Not a chatbot. An agent that takes action.
Your stack, your control.
Swap STT, LLM, and TTS providers independently. Deepgram for transcription. OpenRouter for reasoning. Cartesia or ElevenLabs for speech. Set response temperature, end-of-turn sensitivity, and filler phrases.
One assistant. Phone and WhatsApp.
Link Twilio numbers for voice calls. Connect WhatsApp Business for async messaging. Same personality, same tools, same knowledge — every channel. Customers reach you where they already are.
Knows when it's out of its depth.
Set escalation keywords like “manager,” “urgent,” or “complaint.” When a customer says them, your assistant forwards the call, notifies your team, or triggers a workflow.
Call it. Hear it. Ship it.
Open the test panel and have a real conversation with your assistant — right from the browser. Hear the voice, test the tools, verify the handoff. Save as draft while you iterate.
Every detail of how your assistant behaves, in one place.
Who it is
Name, role, and purpose. Give your assistant a clear job description so it knows exactly who it's speaking for.
How it sounds
Choose tone, pace, greetings, and sign-offs. Set rules for what it always says — and what it never does.
How it speaks and listens
Pick your STT, LLM, and TTS providers. Tune temperature and responsiveness. Swap models anytime — no rebuild.
When it answers
Set timezone and business hours per day. Configure out-of-hours behavior: take a message, forward the call, or handle what it can.
Answer from content
Connect internal documents, website links, and PDFs. Your assistant extracts answers from your trusted data in real-time, matching queries precisely.
When to bring in a human
Trigger words, escalation rules, and fallback messages. Forward to a team member, send a notification, or kick off a workflow.
What it can do
Attach tools for real-time lookups. Link workflows for multi-step actions. Connect checkAvailability or bookAppointment.
From blank canvas to live agent.
Set the foundation
Give your assistant a name, a role, and a first message. Choose its language, pick a voice, and decide whether it's warm and friendly or crisp and professional.
Configure how it behaves
Set business hours, escalation keywords, and handoff rules. Link phone numbers or WhatsApp. Attach checkAvailability or bookAppointment tools and knowledge base docs.
Test and publish
Call your assistant from the test panel to hear how it sounds and tweak prompts. Once it's ready, publish in a single click to go live 24/7.
Your assistant, your rules.
Build it in minutes. Test it live. Publish it today.
No credit card required for the trial.
- No coding required
- Cancel risk-free anytime
- Setup in under 10 minutes