PRICING PLANS

Simple, transparent pricing for modern practices.

Choose the scale that fits your patient volume. All plans include a 14-day free trial.

Starter

For small clinics getting started with automated AI voice booking.

$49/mo
2 Assistants
300 voice min included
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  • 2 AI Assistants
  • 300 voice minutes / month
  • 10 knowledge-base documents
  • 3 active workflows
  • Unlimited WhatsApp messages
  • Voice & WhatsApp channels
  • Email support
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Growth

For growing medical practices scaling automation and EHR sync.

$149/mo
5 Assistants
1200 voice min included
14-day free trial included
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  • 5 AI Assistants
  • 1,200 voice minutes / month
  • 50 knowledge-base documents
  • 15 active workflows
  • Unlimited WhatsApp messages
  • All channels (WhatsApp + Web + Voice)
  • Priority customer support
  • Advanced EHR/CRM scheduling sync

Business

For large clinical organizations with custom workflow needs.

$399/mo
Unlimited
4000 voice min included
14-day free trial included
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  • Unlimited AI Assistants
  • 4,000 voice minutes / month
  • Unlimited documents & handbooks
  • Unlimited active workflows
  • All channels & endpoints
  • Dedicated clinical success team
  • Custom system integrations
  • Full API & Webhooks support
Overage Billing

Estimate your voice costs

CareFlow charges a flat rate for voice minutes beyond your plan pool. Drag the slider to project your monthly bill.

Estimated Call Minutes1,000 min

Estimated call minutes include inbound and outbound telephone routing. Text-based messaging (WhatsApp/Web chat) is always free and unlimited across all pricing tiers.

Starter
300 included • overage $0.12/min
$133/mo
+$84 overage (700 min)
Growth
1200 included • overage $0.1/min
$149/mo
Business
4000 included • overage $0.08/min
$399/mo

Compare plans in detail

FeaturesStarterGrowthBusiness
Resource Quotas
AI Assistants25Unlimited
Team Seats1520 Seats
Knowledge Documents1050Unlimited
Workflow Builders315Unlimited
Voice & Telephony
Included Voice Minutes300 min/mo1,200 min/mo4,000 min/mo
Overage Rate$0.12/minute$0.10/minute$0.08/minute
Custom Phone NumbersRentable (US/UK)Rentable + PortingRentable + Porting
Channels & Integrations
WhatsApp Channel
Voice Channel (SIP/Telephony)
EHR / CRM Sync
Custom Webhooks
Compliance & Support
HIPAA-Ready Architecture
Business Associate Agreement (BAA)Custom Add-on✓ (Included)
Support LevelEmailPriority EmailDedicated Slack/Phone
Healthcare Networks

Custom High-Volume & Enterprise Tiers

Need dedicated voice pools exceeding 50,000 monthly minutes? We offer custom volume rates, full BAA signatures, on-premise integrations, and dedicated engineering support.

FAQ

Frequently Asked Questions

Got questions about pricing or clinical onboarding? We have answers.

You get full platform access to build AI assistants, upload documents, and test call routes with 300 included voice minutes on our Starter tier. No credit card is required to start, and we won't charge you automatically.

Yes. CareFlow is built with a HIPAA-ready architecture. We sign Business Associate Agreements (BAAs) with our Enterprise and Custom customers to ensure full regulatory alignment for patient information handling, call transcription, and database storage.

If your practice exceeds the voice minutes pool included in your plan, your service remains fully active without interruption. Overage minutes are billed at a flat rate (e.g. $0.10/min on the Growth plan) and charged to your card at the end of each billing cycle.

Yes, CareFlow integrates with primary healthcare schedulers and EHR endpoints (like Epic, Cerner, Athenahealth, Calendly, and HubSpot) through standard API workflows. Growth and Business plans include out-of-the-box workflow actions to synchronize schedules instantly.

Yes. You can upgrade, downgrade, or cancel your subscription at any time directly through the Billing settings in your dashboard. Downgrades or cancellations will take effect at the end of the current billing cycle.

Upgrade your patient experience today.

Deploy your first HIPAA-compliant assistant in less than ten minutes. Start your 14-day free trial now.