Choose the scale that fits your patient volume. All plans include a 14-day free trial.
For small clinics getting started with automated AI voice booking.
For growing medical practices scaling automation and EHR sync.
For large clinical organizations with custom workflow needs.
CareFlow charges a flat rate for voice minutes beyond your plan pool. Drag the slider to project your monthly bill.
Estimated call minutes include inbound and outbound telephone routing. Text-based messaging (WhatsApp/Web chat) is always free and unlimited across all pricing tiers.
| Features | Starter | Growth | Business |
|---|---|---|---|
| Resource Quotas | |||
| AI Assistants | 2 | 5 | Unlimited |
| Team Seats | 1 | 5 | 20 Seats |
| Knowledge Documents | 10 | 50 | Unlimited |
| Workflow Builders | 3 | 15 | Unlimited |
| Voice & Telephony | |||
| Included Voice Minutes | 300 min/mo | 1,200 min/mo | 4,000 min/mo |
| Overage Rate | $0.12/minute | $0.10/minute | $0.08/minute |
| Custom Phone Numbers | Rentable (US/UK) | Rentable + Porting | Rentable + Porting |
| Channels & Integrations | |||
| WhatsApp Channel | ✓ | ✓ | ✓ |
| Voice Channel (SIP/Telephony) | ✓ | ✓ | ✓ |
| EHR / CRM Sync | — | ✓ | ✓ |
| Custom Webhooks | — | — | ✓ |
| Compliance & Support | |||
| HIPAA-Ready Architecture | ✓ | ✓ | ✓ |
| Business Associate Agreement (BAA) | — | Custom Add-on | ✓ (Included) |
| Support Level | Priority Email | Dedicated Slack/Phone | |
Need dedicated voice pools exceeding 50,000 monthly minutes? We offer custom volume rates, full BAA signatures, on-premise integrations, and dedicated engineering support.
Got questions about pricing or clinical onboarding? We have answers.
You get full platform access to build AI assistants, upload documents, and test call routes with 300 included voice minutes on our Starter tier. No credit card is required to start, and we won't charge you automatically.
Yes. CareFlow is built with a HIPAA-ready architecture. We sign Business Associate Agreements (BAAs) with our Enterprise and Custom customers to ensure full regulatory alignment for patient information handling, call transcription, and database storage.
If your practice exceeds the voice minutes pool included in your plan, your service remains fully active without interruption. Overage minutes are billed at a flat rate (e.g. $0.10/min on the Growth plan) and charged to your card at the end of each billing cycle.
Yes, CareFlow integrates with primary healthcare schedulers and EHR endpoints (like Epic, Cerner, Athenahealth, Calendly, and HubSpot) through standard API workflows. Growth and Business plans include out-of-the-box workflow actions to synchronize schedules instantly.
Yes. You can upgrade, downgrade, or cancel your subscription at any time directly through the Billing settings in your dashboard. Downgrades or cancellations will take effect at the end of the current billing cycle.
Deploy your first HIPAA-compliant assistant in less than ten minutes. Start your 14-day free trial now.