CareFlow- Product Assistant BuilderGround agents in brand rules & voice. Auto-extract details in days.Knowledge BaseExtract intelligence from websites, PDFs, and internal handbooks.Workflow BuilderDrag-and-drop actions to sync Calendly, HubSpot, and custom endpoints.Voice ExperienceEmotionally aware, ultra-low latency telephone routing in any accent.
- Resources
- Pricing
Give your assistants something to reference.
Upload your FAQs, policies, product docs, and service menus. They're chunked, embedded, and retrieved by semantic search on every customer message. Your assistant always answers from your content — never from thin air.
Smart Chunking
Paragraph-aware boundaries and token overlap preserve context edge-to-edge.
Semantic Search
Concept-driven retrieval matches intent rather than just literal keyword hooks.
Instant Sync
Documents are immediately indexed and available on WhatsApp and Voice channels.
| Filename | Size | Status |
|---|---|---|
| pdfclinical_guidelines.pdf | 1.2 MB | Ready |
| docxservices_pricing.docx | 340 KB | Ready |
| txtreceptionist_faq.txt | 45 KB | Ready |
Your content. Your answers. No hallucinations.
Upload your FAQs, policies, and service menus once. CareFlow's paragraph-aware chunking and semantic vector indexing ground your AI assistant in real team data.
Upload once. Retrieve forever.
Every document, broken down.
Files are split into 500-token chunks with paragraph-aware boundaries and 50-token overlap. No sentence is cut in half.
Meaning, not keywords.
Each chunk is embedded with OpenAI's models. When a customer asks a question, the system finds conceptually similar content.
Top 5 results, fast.
On every message, the assistant searches your knowledge base. The top 5 relevant chunks are injected into context in milliseconds.
PDF, DOCX, TXT, CSV, MD.
Upload whatever you have. PDFs are parsed with table-aware layout detection. Markdown stays clean. Up to 25MB per file.
WhatsApp and voice, aligned.
Documents are available on WhatsApp the moment processing completes. For voice, publish your assistant to sync.
Global or restricted.
Set documents as available to all assistants, or lock them to specific ones. Sensitive internal policies stay secure.
Verify before you trust.
Test semantic search across your files. See exactly which chunks match, with similarity scores. Confirm accuracy fast.
Watch it work.
Every document shows its status: processing with a progress percentage, ready in green, or failed with an error message.
| Filename | Tokens | Chunks | Status |
|---|---|---|---|
| clinic_faq.pdf | 14,500 | 29 chunks | Ready |
| services_menu.docx | 4,200 | 9 chunks | Processing 72% |
From file to answer.
Upload
Drag and drop your documents. Set visibility — available to all assistants, or restricted to specific ones. PDFs, Word docs, text files, CSVs, and Markdown are all supported.
Process
Your document flows through a five-stage pipeline: layout-aware extraction, token chunking (500 tokens, 50 overlap), vector embedding, database indexing, and runtime mapping.
Retrieve
Your assistant pulls from this content on every message. Open any document to inspect its chunks. Use the search test tab to verify results with similarity scores.
Your documents already have the answers.
Upload them. Your assistants will find the right answer, every time — without you writing a single prompt. Semantic search does the work.
- No coding required
- Cancel risk-free anytime
- Setup in under 10 minutes